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CONTRACT FURNITURE ERP

CFI Suite™

Powered by NetSuite ERP, the world’s top cloud-based ERP system, CFI Suite™ enables you as contract furniture dealer or installer to manage your entire company on one business system, improving efficiency, scalability, decreasing operational costs and increasing profitability.

Join a global network of +38,000 customers

Supercharge Your Contract Furniture Operations

Field Service Operations

Increased efficiency for dealers who want to get to the next level with on-field operations including capabilities from scheduling and dispatching to preventative maintenance and more.

Warehouse Management

Intelligent inventory management capabilities to ensure your entire warehouse management process is streamlined.

Project Management

Understand the true cost and profit of projects with industry-leading functionalities. Calculate Gross Profit, Commissionable Gross Profit along with task management and in depth reporting.

CRM

Complete sales cycle management including leads, opportunities, quotes/bids, influencer and pipeline reporting.

Business Intelligence Analytics

Powerful reporting and search capabilities give the dealer deep insight into all data. CFI Suite™ powered by NetSuite includes an easy-to-use analysis tool that includes Excel-like formulas and pivoting of data.

Intelligent Automation

Enables the contract furniture dealer to build next-gen workflow automation to improve efficiency and minimize human efforts on complex tasks.

Accounting & Financials

Real-time reporting, account reconciliation, and support for multiple companies, allow the dealer to manage all financial aspects of their business.

Unified, Cloud & Secure

No more disparate systems. Run your entire processes & operations under a single platform, with nothing more than a browser and an Internet connection.  Your data is securely hosted in the cloud and accessible from anywhere on any device.

Built Tough for All Business Sizes

1-10 Users

Small Businesses

From emerging businesses and start-ups, to established businesses, CFI Suite powered by NetSuite empowers modern, fast-growing companies to unlock their growth potential.

11-30 Users

Medium Businesses

With built-in flexibility and native business intelligence, CFI Suite powered by NetSuite gives customers a full picture of their business—all in one place—that is accessible from anywhere.

31-100 Users

Large Businesses

CFI Suite powered by NetSuite offers cloud-based Financials/ERP/Contract Furniture and Omnichannel commerce solutions empowering large firms to swiftly adapt and thrive amidst constant change.

100+ Users

Enterprises

CFI Suite powered by NetSuite is built to accommodate enterprises having multiple lines of businesses. The solution will enable companies to sustain business growth and foresee additional expansion.

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Get Rid Of Disconnected Systems. One Single Unified Platform.

CFI Wheel

Empowering Your Day-to-Day Operations

VIDEO CASE STUDY

Contract Furniture Powerhouse supercharges with CFI Suite powered by NetSuite

STAY CONNECTED WITH YOUR MANUFACTURER IN REAL TIME

One Platform. Any Manufacturer.

CFI Suite™ offers integration with the leading Contract Furniture Manufacturers such as Haworth, Steelcase, MillerKnoll & Teknion through our distinct plug-and-play manufacturer-specific connector.

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Steelcase CRM Connector

Seamlessly connect CFI-Suite with Hedberg, ensuring a complete communication of the CRM across both business systems.

knoll connector

Teknion Connector

Get real-time order acknowledgements directly from Teknion. Review all details and approve or reject to ensure complete accuracy.

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Haworth NetSuite Connector

Facilitates real-time connection with dealers, ensuring accuracy of data with Haworth Lynx Connector.

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Herman Miller Connector

Allows Herman Miller dealers to process orders in real-time with a complete automated order processing.

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Knoll Connector

Allows Knoll dealers the ability to receive XML uploads of Purchase-Orders while benefiting of real-time acknowledgment synchronization.

SELECT YOUR MANUFACTURER

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CONTRACT FURNITURE-SPECIFIC PRODUCTIVITY APPLICATIONS

CFI Suite™ Extensions

Multi Line Edit Tool

Enables group pricing updates and streamline mass updates of line items with a single click. Save administrative efforts by eliminating the need for SIF file exports.

Multi line edit tool BFN

PDF Builder

A user-friendly solution for generating instant professional PDF printouts from NetSuite, without any CSS/HTML expertise, thus cutting on customization costs.

Multi line edit tool BFN

Advanced Receiving

Streamline your receiving process with real-time tracking of goods, automatic updates to inventory, and support for partial and multi-location deliveries, ensuring accuracy and efficiency from dock to stock.

Line Import Tool

Enhance your time-to-quote process with effortless importing of SIF, CSV, XML files, and more through a user-friendly Drag and Drop feature on the Quote transaction.

Field Service Lite

A productivity solution for dealers aiming to increase efficiency in the management of on-field resources.

Project Insights

Real-time order analytics with cost forecasting and WIP monitoring. Achieve accurate cost predictions that adhere to accounting standards.

Direct Billing

Allows manufacturers to contract directly with end-customers while the dealer manages the order. Our tool supports all the various scenarios associated with standard direct bill and GSA orders.

Order Adjustments

Enables dealers to modify item information on existing sales orders and automatically synchronize updates with linked purchase orders. It integrates with Project Insights and PO Breakout extensions for smooth functionality.

Change Order Management

Enables dealers to make changes to sales orders while preserving the original order for historical reference. This ensures clear tracking of modifications and maintains a complete audit trail.

PO Break

Improves Purchase Order grouping by allowing dealers to group or split orders based on tags or additional criteria, not just by vendor. This flexibility helps dealers better manage complex orders involving multiple vendors.

SIF Exporter

Allows dealers to export Quotes, Sales Orders, and Purchase Orders into the Standard Interchange Format (SIF), making it easier to share and integrate transaction data across different systems.

Template Order

Enables dealers to create reusable templates from sales orders or quotes, allowing for quick and consistent order generation for repeat customers or frequently ordered items.

BRANDS WHO TRUST US

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Intivity
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Insidesource
CBI
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HBI
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Insidesource

Hear It From Them

Officeworks switches from ECI Team Design & CORE to CFI Suite™

Tired of working in disparate systems, Officeworks successfully transitions to CFI Suite™ powered by NetSuite to streamline its multi-location business. 

Insidesource uses NetSuite to support their remote work environment

Working with ERP Success Partners, Insidesource completes a fast implementation of NetSuite in response to customer demand.

ERP Success Partners Help CFI Company Juggle Multiple Projects at Once 

King Business Interiors implements NetSuite + CFI Suite to manage its growing organization, streamline its operation, and gain efficiencies.

ERP Success Partners Helps PeopleSpace Maximize its ERP  Investment

With NetSuite ERP in place, this full-service contract furniture provider now has an enterprise platform that enforces processes, creates workflowsand more.

Global Contract Furniture Consultancy Streamlines its Operations with NetSuite

A global contract furniture supplier streamlines its operations and improves its  customer service cycle with NetSuite ERP implementation

Contract Furniture and Stationary Dealer Will Use NetSuite to Hit $40M in Sales

Working with ERP Success Partners, HBI Office Plus implements NetSuite to launch a functional website that features live inventory and a broader geographic reach.

Book Your Free Demo

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Your demo is on us. Complete the form and visualize how CFI Suite will propel your contract furniture business towards increased success.

Customer Testimonials

Our #1 reason for moving to CFI Suite™ was to get our whole organization onto one platform. It was critical for everyone to be working on one business system and a system designed to scale with the growth of our business. As our business continues to grow, we needed to be better prepared for an easier way of adding new users, modules and functionalities without the need for significant IT infrastructure investments or disruptions to our existing processes

Rebecca Morris
EVP of Operations, Officeworks Inc.

The ESP team was wonderful to work with! Implementations are never an easy process and they made it comfortable, broke down the complexity, and truly enjoyable. Working with ESP really feels like an extension of your team - they are dedicated to truly understanding your business process, ideating an efficient solution, and solving problems with you. You are not just another customer when you work with them!

Chelsea King
VP of Design and Marketing, King Business Interiors

ERP Success Partners knows how our industry works and what we’re trying to accomplish. Their team gets us, and truly understands our industry and our goals.

Trisha Fox
CIO, PeopleSpace

ERP Success Partners interacts regularly with our Haworth / NetSuite dealer community to continually learn and innovate CFI Suite™. It’s the talented team and innovative leadership at ERP Success Partners that makes them such an important part of our team.

Linda Vigilante
Director of Process Administration & Staff Development, Price Modern

More to Explore

FAQ’s

Can CFI Suite™ connect to the Manufacturer?

Yes, CFI Suite™ can connect to several manufacturers (Haworth, MillerKnoll, Steelcase, Teknion etc.) with our plug and play manufacturer-specific connector.

What if I work with multiple Manufacturers?

Managing multiple manufacturers has never been easier! CFI Suite allows you to seamlessly integrate and align with various manufacturers through our powerful manufacturer-specific connectors. Enjoy a unified system that keeps everything in one place—no need for additional technology or infrastructure changes, saving you the Extra-Costs and headaches.

How does CFI Suite™ defer from the traditional business system used by the Dealers?

CFI Suite™ operates on NetSuite which is the Global-Leading cloud ERP with leading best practices for the contract furniture industry. It’s your ERP with Contract Furniture functionalities. 

Can CFI Suite™ be adapted to specific dealer needs?

CFI Suite™ is highly flexible and agile to sustain various business changes or sustain the competitive edge of dealers.

Can CFI Suite™ sustain other lines of businesses?

Yes, CFI Suite™ has been built to provide added functionalities based on  Oracle NetSuite ERP platform hence it provides the ability for dealers to run their other companies, whether retail, wholesale, services etc… on one single-source of truth with the power for a world-class consolidation tool.

 

Can CFI Suite™ connect to Third Party applications?

CFI Suite™ uses a robust technological architecture allowing to connect with any Third-Party application that allows such. Include additional functionalities from a Marketplace of +500 applications.